At sino88, we believe that the joy of playing only has meaning when it is done in a healthy and responsible way. We provide control tools, guidance, and support to ensure your gaming experience remains positive.
Online gaming should be an enjoyable form of entertainment — much like watching a film or playing sports. At sino88, we understand that for most of our members in Malaysia, gaming is a way to unwind and enjoy their free time. However, we also recognise that some individuals may struggle to keep their gaming habits in check.
That is why sino88 invests seriously in its Responsible Gaming programme — not merely to meet requirements, but because we genuinely care about the well-being of every member. We provide a range of control tools you can activate directly through your account, with no approval wait times or need to contact anyone.
This page covers everything you need to know about playing responsibly, warning signs to watch out for, the tools we provide, and where to get help if needed. We want you to always enjoy your experience at sino88 without any negative impact on your daily life.
Sino88 gives you full control over your gaming habits. All tools are available free of charge and can be activated directly from your account settings.
Set a maximum limit on your total daily, weekly, or monthly deposits. Once the limit is reached, the system will automatically block any additional deposits until the limit period expires. Limits can be lowered immediately, but increasing a limit requires a waiting period to ensure the decision is made with a clear head.
Control how long you can play in a single session. When the set time is about to expire, the system will send a reminder. Once the time limit is reached, your session will end automatically and you will need to take a break before playing again. This helps you maintain a healthy time balance.
Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, your account will be blocked from placing new bets for the remainder of that period. This tool is especially useful for ensuring you never spend more than you can afford.
If you feel you need a short break from the platform, use the Temporary Break feature to block your account for 24 hours, 7 days, 30 days, or a duration of your choice. During the break period, you will not be able to log in or make any transactions. Your account balance remains safe.
For those who feel they need a longer break, Self-Exclusion allows you to block your account for a minimum of 6 months up to 5 years, or permanently. During this period, you will not receive any promotions and will not be able to create a new account. This is a serious step and we fully support your decision.
You can opt out of all promotional emails, bonus notifications, and marketing offers from sino88 at any time. Reducing exposure to promotions can help you make freer, uninfluenced decisions about your play.
Identifying warning signs early is an important first step. If you recognise any of the signs below in yourself or a loved one, please seek help.
Borrowing money from family, friends, or financial institutions solely to fund gambling is a serious warning sign that requires immediate attention.
Feeling compelled to keep playing in order to win back money you have lost — known as "chasing losses" — is one of the strongest warning signs of a gambling problem.
Lying to family or friends about how much time and money you spend on gambling suggests that you yourself recognise the habit is unhealthy.
If you have repeatedly tried to cut down or stop gambling but have not succeeded, this is an important sign that you need outside support.
When gambling starts taking priority over work, family, or health responsibilities, it is a sign that gaming has become a problem that needs to be addressed.
Feeling highly excited while playing but becoming low, anxious, or irritable when not playing can indicate an emotional dependency on gambling.
Answer the following questions honestly. If you answer "yes" to 3 or more questions, we encourage you to contact sino88 support or seek professional help.
Answer honestly — there are no right or wrong answers. This is to help you understand your own habits.
All responsible gaming control tools are accessible directly from your account settings. No complicated processes, no waiting periods for protective actions.
Log in to your sino88 account and go to Account Settings → Responsible Gaming → Financial Limits. There you can set deposit and loss limits for daily, weekly, or monthly periods. Limits take effect immediately.
Remember: Lowering your limit takes effect immediately, but raising it again requires a 72-hour waiting period to ensure you are making a calm, considered decision.
Go to Account Settings → Responsible Gaming → Temporary Break. Choose the break duration you want — 1 day, 7 days, 30 days, or a custom period. Your account will be blocked immediately after confirmation.
For long-term Self-Exclusion (6 months or more), please contact our support team via live chat. This process cannot be reversed before the period ends to ensure your protection.
In the Responsible Gaming in your account settings, you can set a session time limit. The system will display a timer while you play and send alerts as the limit approaches.
When your session time expires, you will be logged out automatically. This helps you maintain healthy play habits and stay mindful of time.
Activate the Reality Check feature to receive periodic reminders during your play session. These reminders display key information such as how long you have been playing and the total amount spent or won.
These reminders help you stay aware and make more informed decisions throughout your session.
Sino88 is more than just a gaming platform — we are committed to ensuring every member plays in an environment that is safe, fair, and supportive of their well-being.
Sino88 conducts thorough age verification during the registration and KYC process. We do not permit individuals under the age of 18 to use our platform under any circumstances.
Our system continuously analyses member playing patterns to identify habits that may indicate a gambling problem. If detected, our team will reach out to the member in question.
All sino88 customer support staff receive specialist training on how to identify and assist members who may be experiencing gambling problems, using a sensitive and effective approach.
Sino88 does not target promotions at individuals who have chosen to self-exclude or who show signs of a gambling problem. Our advertising also never targets minors or vulnerable groups.
Information about help resources and self-control tools is displayed clearly and accessibly throughout the platform — not buried on obscure pages that are rarely visited.
Answers to the most frequently asked questions by sino88 members about our Responsible Gaming programme.
Register a sino88 account today and enjoy a safe, responsible, and enjoyable gaming experience. All control tools are available from day one at no extra cost.
For individuals aged 18 and above only. Play responsibly.