Sino88 Terms and Conditions – Platform Usage Guidelines

In these Terms and Conditions, the following terms shall have the meanings defined as follows:

• "sino88" or "Platform" refers to the sino88.win website together with all services, mobile apps, games and features provided under the sino88 brand.
• "Member" refers to any individual who has registered and holds an active account on the sino88 platform.
• "Account" refers to the personal user account registered by a Member on the sino88 platform.
• "Balance" refers to the total amount of cash or bonus credits available in a Member's Account at any given time.
• "Games" refers to all types of wagering and gaming activities available on the sino88 platform, including Slots, Live Casino, Sports Betting, and Bingo.
• "KYC" refers to the Know Your Customer process, which is the verification of a member's identity through specified official documents.

These Terms and Conditions apply to all Members accessing the sino88 platform from any location, including via web browser, iOS app, or Android app. The scope of this agreement covers all interactions with the platform including registration, deposits, gameplay, withdrawals, and communications with the customer support team.

To be eligible to register and use the sino88 platform, you must meet all of the following requirements:

• At least 18 years old on the date of registration.
• Not being subject to any legal restriction that prevents participation in online betting activities.
• Registering under your own name and not on behalf of any other party.
• No other active account on the sino88 platform at the time of registration.
• Having full legal capacity to enter into binding agreements.

Sino88 reserves the right to request proof of identity and age at any time. Failure to provide the required documentation within the specified period may result in temporary suspension or termination of the account.

The sino88 account registration process is simple and free. During registration, you are required to provide accurate, complete, and up-to-date information. False or misleading information may result in account termination and forfeiture of all wins.

Each individual is only permitted to hold one (1) active account on the sino88 platform. Multiple account registrations, whether using the same name, the same IP address, the same device, or the same financial information, are strictly prohibited. sino88 uses advanced detection systems to identify duplicate accounts.

• Please ensure the registered email address is active and belongs to you — important notifications will be sent to that address.
• Passwords must be at least 8 characters long and include a combination of uppercase letters, lowercase letters, and numbers.
• Do not share your login credentials with anyone, including the sino88 support team.
• Two-factor authentication is strongly recommended for added security.

Sino88 supports a variety of popular payment methods in Malaysia, including FPX, Touch 'n Go eWallet, and GrabPay. All transactions are processed through secure channels protected with 256-bit SSL encryption.

Deposit: The minimum deposit is MYR 30 per transaction. No maximum limit is set for standard deposits; however, large deposits may require additional verification as a security measure. Deposits are typically credited to your account within minutes.

Withdrawal: The minimum withdrawal amount is MYR 50 per transaction. For members who have completed KYC, withdrawals are processed within less than one hour for major payment methods. First-time withdrawals may take slightly longer due to standard security checks.

• Withdrawals can only be made to the same payment method used for the deposit — this is to protect you from fraud.
• Sino88 does not charge any processing fees for standard withdrawals.
• Bonus balance cannot be withdrawn directly — only cash balance that meets withdrawal requirements is eligible.
• Sino88 reserves the right to request additional KYC verification for withdrawals exceeding certain limits.

Sino88 offers a variety of bonuses and promotions from time to time to reward loyal members and welcome new ones. All bonuses are subject to the specific terms and conditions stated on the relevant promotions page.

The general principles applicable to all bonuses at sino88 are as follows:

• Wagering Requirement: Each bonus carries wagering requirements that must be met before the associated wins can be withdrawn. These requirements are clearly stated in the terms of each promotion.
• Time Limit: Bonuses have a stated validity period. Unused bonuses within that period will expire automatically.
• Bonus Withdrawal Limit: Some bonuses have a maximum withdrawal limit. This limit amount is stated in the respective promotional terms.
• One Bonus Per Promotion: Each promotion may only be claimed once per account, unless otherwise stated.
• Bonus Abuse Prohibition: Any attempt to exploit bonuses through multiple accounts, opposing wagers, or any other method deemed unfair may result in account termination and freezing of all wins.

All games on the sino88 platform use a Random Number Generator (RNG) system certified by independent international audit bodies. This ensures that every game outcome is entirely random and cannot be influenced by any party.

General rules applicable to all games on sino88:

• Settled game results are final and cannot be changed.
• In the event of a technical malfunction during a gaming session, sino88 reserves the right to void the affected round and return the original wager to the player.
• Confirmed wagers cannot be cancelled once a round has begun.
• Sino88 reserves the right to set minimum and maximum betting limits for each game.
• Players are responsible for ensuring a stable internet connection during play — sino88 is not liable for any wagering losses resulting from connectivity issues on the player's end.

For Live Casino games, the live dealer's decisions are final and in accordance with applicable international standard game procedures. Any dispute regarding Live Casino game results must be raised within 24 hours after the session ends.

The following activities are strictly prohibited on the sino88 platform and may result in immediate account termination and legal action:

• Using automation software, bots, scripts, or any technology that mimics human actions in gameplay.
• Collusion between players to exploit games or cheat other players.
• Creating multiple accounts to circumvent restrictions or unlawfully obtain bonus benefits.
• Using illegal funds or proceeds of crime for deposits.
• Spreading false or misleading information about the sino88 platform.
• Attempting to hack, attack, or disrupt the platform's security systems.
• Obtaining another member's account information without authorisation.

You are solely responsible for maintaining the security of your account login credentials. sino88 will not be held liable for any losses resulting from unauthorised access to your account due to your own negligence in safeguarding your password.

• Do not use the same password for sino88 and other websites.
• Log out of your account after every session, especially when using a public or shared device.
• Enable two-factor authentication for an added layer of security.
• Contact sino88 customer support immediately if you suspect unauthorised access to your account.

Sino88 will never ask for your password via email, phone, or live chat. If you receive any communication requesting your sino88 account password, please disregard it and report it to our security team.

You may close your sino88 account at any time by contacting our customer support team. Prior to closure, all eligible cash balances will be processed for withdrawal subject to applicable KYC requirements and withdrawal policies.

Sino88 reserves the right to suspend or terminate an account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraud, illegal activity, or money laundering.
• Failure to provide the requested KYC documentation within the specified timeframe.
• Account found to be registered under the name of a minor.
• Instructions from the relevant authorities.

Sino88 provides the gaming platform on an as-is basis. While sino88 strives to ensure the service is available 24/7 with 99.9% uptime, sino88 does not guarantee that the platform will always be free from technical disruptions, delays, or errors.

Sino88 is not liable for:

• Indirect, consequential, or incidental losses arising from the use of the platform.
• Data loss due to technical failures beyond sino88's control.
• Service disruptions due to scheduled system maintenance.
• Losses due to internet connectivity disruptions on the player's end.

Sino88's total liability to any Member shall not exceed the net deposit amount made by that Member in the 12 months preceding the relevant claim.

Sino88 is committed to promoting responsible gaming practices. The platform provides a range of tools to help members manage their gaming habits:

• Daily/Weekly/Monthly Deposit Limit: Set your preferred deposit limit directly from your account.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.
• Session Limit: Set a time limit on your gaming sessions.
• Temporary Break: Suspend access to your account for a set period.
• Self-Exclusion: Self-exclude from the platform for a longer period if needed.

Gaming should be a form of entertainment, not a source of income. If you feel your gaming activity is beginning to negatively affect your daily life, finances, or relationships, please visit the Responsible Gaming for guidance and available support resources.

Sino88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Material amendments will be communicated to members via:

• Notifications within your sino88 account.
• Email to the address registered on your account.
• Notices on the sino88 website homepage.

Continued use of the sino88 platform after the effective date of any amendment constitutes acceptance of the updated terms. If you do not agree with any amendment, you may close your account in accordance with the procedure outlined in Section 9.

If you have any questions about these Terms and Conditions, please contact the sino88 customer support team via in-app live chat, available 24 hours a day, 7 days a week.